ABOUT ME

I’ve always been fascinated by how people think, feel, and make decisions, a curiosity that first led me into neuroscience labs at UNC-Chapel Hill and later into the world of UX research. I realized that while science could help me understand the brain, technology offered a way to apply that understanding at scale.

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I began my UX career at Viget, where I learned to blend creative thinking with rigorous research. Next, at LexisNexis, I conducted mixed-method research on primary law products, including AI and machine learning-powered tools such as Brief Analysis in Lexis+, and earned a Product Excellence Award for my role in a major redesign initiative.

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I then joined Grant Street Group, a leader in cloud-based government software for tax collection, billing, and auctions. There, I led company-wide mixed-method research projects that informed product strategy and improved usability across multiple platforms. I also mentored junior researchers and facilitated UX education programs that strengthened the organization’s research culture.

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Following a company-wide restructuring, I transitioned into consulting with Bald Monk, a family-run design firm. Much of my work here is pro bono, supporting creative professionals through user research, mentorship, and portfolio guidance, helping them navigate career transitions and elevate their craft.

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Today, I combine my background in psychology and neuroscience with deep expertise in research leadership, AI-informed product evaluation, and cross-functional strategy. I work with teams who believe, as I do, that the best digital experiences are those that leave people feeling understood, empowered, and supported.